Quality Management Your Key To SuccessDr Ralf Heron is not the typical, theoretical QM Guru, but rather a QM Entrepreneur. He started his career in Germany where he worked for over 15 Years as a Consultant and helped dozens of companies to reach their ISO 9000 Certifications. He then moved to Spain for 8 years followed by a journey to Dubai for 7 years, and is currently based in the United States. This diverse work experience of various regions across the globe and the exposure to widely